Case Studies - Atreus

The Client

Atreus is a global leader in VoIP and advanced IP service provisioning software. Their “one platform – many services” solutions help service providers bundle, sell, and activate services for their consumer, business and wholesale customers. These providers include TELUS, Aliant, Voila IP, Xspedius, HIPCOM, and many others who rely on Atreus to efficiently manage customer activation and management.

Key Benefits of Atreus’ software solutions include:

Increasing revenue with Atreus’ leading library of services

Deploy new applications faster and at a lower cost

Rapidly add new products and quickly respond to competitive offerings with winning product bundles

Lower costs by extending existing operations systems with automated delivery of new services

Atreus Systems xAuthority Customer Provisioning Applications

Project Description:

Atreus xAuthority is a flexible, carrier-grade operations support system (OSS) that automates the provisioning and activation of IP service bundles.

Key Features of xAuthority include:

Flexible Workflow Engine that implements the business rules and steps required to turn up new services

Off-the-shelf IP Provisioning Modules for the leading IP services and vendors

Simplified, Task-based Portals for customer self-care and enhanced user experience

Standards-based, Back-office Integration for simplifying interactions with systems and processes

Service Developer Program for rapid service definition and customization

Product Catalog for creating dynamic feature bundles and distributing them by market, channel or customer type

The bitHeads Solution:

bitHeads provided a ProductStream™ team to build customized, branded provisioning applications for Atreus customers using Atreus’ flagship xAuthority software solution. The bitHeads team developed applications on behalf of Atreus for a variety of their key customers, including:

world-leading VoIP service providers, allowing cost-effective, flexible provisioning for consumer and business VoIP service bundles, special features, and converged voice and data services, including Hosted PBX, Mobile PBX, Business Trunking, IP Centrex, and Residential Broadband

IP security service providers, enabling subscription, delivery, and management of services such as Firewall, anti-virus, anti-spyware, anti-spam, and parental controls.

PC backup services, providing data backup and management for small to medium size companies through a web-based interface.

Realizing software adaptations for Atreus clients with different offerings led bitHead consultants to work with J2EE, http, RMI, WebLogic, Oracle, LDAP, LDAP Browser, IIS, JSP, JSTL, Ant, jBoss, Weblogic, Eclipse, Together, CVS, Axis, and Microsoft Office technologies (Word, Excel, Visio, Access).

Results:

The bitHeads team has continued to provide Atreus with the capability to respond rapidly to deliver quality solutions to clients such as Ericsson, BroadSoft, Sylantro, Connected PC Backup, and RadialPoint.